Procedure for Termination, Reduction, Suspension or Withdrawal of Certification
HFA sets out the following procedures when it is decided that certification of a company needs to cease.
HFA reserves the contractual right to suspend the certification of a company as a result of a
critical/major non-conformance(s) in the company's system being identified at the audit where no immediate corrective action is possible and/or feasible. HFA Certification Committee usually concludes the decision of suspension immediately or within two to three working days after the date of identification of breach or non-conformance Such a decision is communicated to the respective company in writing, setting out the reasons for the suspension. The certification remains suspended until the respective company implements corrective action(s) or removes the cause(s) of suspension. A re-audit is required to verify the corrective actions leading to conformance with the Halal Certification Requirements and procedures. The company is not permitted to carry out any Halal production during the period of suspension, and HFA Certification mark shall not be depicted on any product(s) that was(were) approved by the HFA prior to suspension.
HFA reserves the contractual right to terminate the certification agreement of the company if the management believes that:
• Pork is handled or introduced on-site without prior consent and approved segregation. the company is in breach of the material term(s) of the agreement.
• The severity of a non-conformance is sufficient to warrant termination with immediate etc;
• The company is unlikely to conform to certification requirements and proposed corrective actions are unacceptable or invalid.
• The suspension is believed to be an inadequate remedy to mitigate the risks of on-conformance. Termination is notified to the respective company by the HFA management in writing, setting out the reasons thereof. Companies subject to termination are required to return their original Halal certificate to the HFA together with any marketing and packaging materials (unless they are disposed off.
HFA also removes the company’s name and details from its list of approved Halal
manufacturers/suppliers from all media. The certification committee shall conclude termination
decisions in their scheduled meeting. Details about the termination of certification are also to be sent out via social media, i.e. Facebook, Twitter and HFA website.
Notice and time frame
Certification agreement generally stipulates that written notice is served to either party to execute termination three months prior to taking its ect.
Where the cause of termination is justifiable as such, HFA also reserves the contractual right to revoke the agreement and withdraw Halal certificate without prior notice accepting no liability, financially or otherwise on its part.
Companies are entitled to appeal against HFA’s decision to terminate the certification agreement and withdrawal of Halal certificate. Such complaints or appeals shall be processed in line with HFA's complaints procedure. Such procedure shall also be made available by the HFA upon request and can also be viewed and downloaded from the HFA website.